Returns & Exchanges
At Access Denied, we stand behind our high-performance gear, but if your equipment doesn't meet your training standards, you have 30 days to initiate a return. Items must be in original, unworn condition with all technical tags attached to qualify for a full refund.
Return Process
- 1.Initiate Request
Log into your athlete profile and select the order containing the item you wish to return to generate a unique Return Authorization number.
- 2.Pack Your Gear
Secure the unused sports equipment in its original packaging, ensuring all protective layers are included to prevent damage during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided in your portal and drop the package at any authorized carrier location.
- 4.Quality Inspection
Once our warehouse team verifies the condition of the gear, we will process your refund or exchange within 5-7 business days.